Angela Eddy: evaluating the success of online charity services
Angela Eddy (CF 2005) from Retford in Nottinghamshire is a retired senior lecturer and a volunteer at the PBC Foundation, a charity that supports people with the auto-immune condition primary biliary cholangitis (PBC). The charity responded quickly to the first UK lockdown in March 2020 and were able to move their in-person services online.
Angela will use her grant to work with the PBC Foundation to evaluate the impact of shifting face-to-face support sessions online during the pandemic. This would include undertaking and analysing interviews with patients, health care professionals and charity facilitators to understand the implications from both a charity and patient perspective. Angela plans to use the findings to identify best practice and areas where current provision could be improved. These findings will inform recommendations to feed into existing ways of working and influence the structure and development of new resources for the existing website and digital app. Angela hopes that recommendations from this project will help other small charities wishing to adopt a similar approach.
Angela’s Fellowship to Australia and Canada in 2005 looked at work-based learning and advancing practice for therapeutic radiographers in cancer services.